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Sub-processors

DPA Annex A · Last updated: 18.2.2026

This page lists all third parties that process data via the Arctura Service. Sovereignty Switch: In EU mode, AI processing uses only EU-based models (Mistral, Aleph Alpha). See the Data Processing Agreement (DPA).

Current list

Sub-processorLocationPurposeData type
Google Cloud Platform🇫🇮 Hamina, Finland (europe-north1)GKE (Web + Engine), BigQuery, DLP, Secret ManagerTelemetry, analytics, request logs
Supabase🇮🇪 Ireland (EU-West-1)PostgreSQL, Auth, RealtimeUsers, fleet_snapshot
Stripe🇮🇪 Ireland (Stripe Payments Europe)Payment processing, subscription managementBilling email, customer ID
Resend⚠️ Verify EU/USA (DPF)Transactional emailName, email, message
Google AI (Gemini)🇺🇸 / 🇪🇺LLM: fleet analytics, alert reports (Global mode)Limited telemetry (device, location, speed)
Anthropic (Claude)🇺🇸LLM: fleet analytics, Päätösyksikkö (Global mode)Limited telemetry
x.ai (Grok)🇺🇸LLM: fleet analytics (Global mode)Limited telemetry
OpenRouter (Mistral, Grok, Claude, Gemini)🇪🇺 / 🇺🇸LLM: Quant, ESG, EU Enforcement (Mistral)Limited telemetry
Aleph Alpha🇩🇪 GermanyLLM: Päätösyksikkö EU mode — data stays in EuropeLimited telemetry

Change log

DateChange
18.2.2026DPA v1 Annex A: GCP Hamina, Supabase EU-West-1, Stripe Ireland, Resend ⚠️ verify
16.2.2026Sovereignty Switch: EU mode added. Aleph Alpha, OpenRouter/Mistral as EU LLMs.
16.2.2026Initial list: GCP, Supabase, Stripe, Resend, Gemini, Anthropic, x.ai
16.2.2026Vercel removed (web moved to GKE)

Change notice

New sub-processors will be notified at least 30 days before onboarding (by email and/or via the Service). The Customer has the right to object on reasonable grounds within 14 days.

NeurFlow Oy · Business ID: 3597951-1 · Helsinki, Finland

Inquiries: legal@neurflow.fi

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