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Sub-processors

DPA Annex A · Last updated: 30.3.2026

This page lists all third parties that process data via the Arctura Service. Sovereignty Switch: In EU mode, AI processing uses only EU-based models (Mistral, Aleph Alpha). See the Data Processing Agreement (DPA).

Current list

Sub-processorLocationPurposeData type
Microsoft Azure🇸🇪 Sweden Central (EU)Cloud infrastructure (compute, container registry)Telemetry, analytics, request logs
Supabase🇮🇪 Ireland (EU-West-1)Managed database, authentication, realtimeUsers, fleet data
Stripe🇮🇪 Ireland (Stripe Payments Europe)Payment processing, subscription managementBilling email, customer ID
Resend🇺🇸 United States (DPF + SCC)Transactional emailName, email, message
HubSpot⚠️ Portal-specific hosting location — verify in the active portalCRM handling for Sovereign Scan leadsEmail, company name, scan summary
Firecrawl🇺🇸 United StatesPublic-domain content analysis for Sovereign ScanPublic domain and page content
DuckDuckGo⚠️ Public API vendor locationPublic-domain search enrichment fallbackPublic domain query
Google AI (Gemini)🇺🇸 / 🇪🇺LLM: fleet analytics, alert reports (Global mode)Limited telemetry (device, location, speed)
Anthropic (Claude)🇺🇸LLM: fleet analytics, Päätösyksikkö (Global mode)Limited telemetry
x.ai (Grok)🇺🇸LLM: fleet analytics (Global mode)Limited telemetry
OpenRouter (Mistral, DeepSeek, Perplexity et al.)🇪🇺 / 🇺🇸LLM: multi-model gateway (task-based routing)Limited telemetry
Aleph Alpha🇩🇪 GermanyLLM: Päätösyksikkö EU mode — data stays in EuropeLimited telemetry

Change log

DateChange
30.3.2026Added Sovereign Scan sub-processors: HubSpot, Firecrawl and DuckDuckGo. Verified hosting from vendor docs.
16.2.2026Initial list: Azure, Supabase, Stripe, Resend, AI models (Gemini, Claude, Grok, Mistral, Aleph Alpha).

Change notice

New sub-processors will be notified at least 30 days before onboarding (by email and/or via the Service). The Customer has the right to object on reasonable grounds within 14 days.

NeurFlow Oy · Business ID: 3597951-1 · Helsinki, Finland

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